Frequently Asked Questions

Q1. How long is the grooming session?

Ans: Basic grooming session will take about 1 - 2hrs. Full grooming session will take about 1.5 - 3 hrs.


Q2. Why is the grooming hours so long?

Ans: The duration of the grooming session is determined by many reasons. For example, your furkid might have a lot of tangles or matts and therefore more time is needed to demat/detangle them, or your furkid might be super naughty during grooming, and etc. We will inform you once the grooming is done.


Q3. Will you hit my furkid if he/she is naughty?

Ans: Definitely not! We strongly believe that grooming should be carried out humanely and absolutely cruelty-free.


Q4. Can I stay and view the grooming process?

Ans: We have a viewing glass panel to the grooming area. However, we recommend that you stay for 10-15mins and return to fetch your furkid after the grooming session. This is because your presence might distract your furkid and thus making the session difficult. If you must stay throughout the session, you may rest at the reception area while waiting for your furkid.


Q5. Do you cage dry or hand dry my furkid?

Ans: We will only hand dry your furkid.

Cancellation or Deferment of Grooming Appointment

We would appreciate if you could provide us with at least 24hrs notice for any cancellation or deferment of grooming appointment. Should there be an urgent need of cancellation or deferment simply give us a call as soon as possible so that we could give up your appointment slot to the next available customer.

My Upstairs Neighbour

Kyubi's hideout when she needs a time-out from running around, play-biting and barking with joy (sometimes frustration) with Radar. :)

The Three Musketeers: Radar, Rascal & JD

Radar was thrilled to see JD and Rascal in the studio (well, especially Rascal). Their favourite activity together is to have a pee-pee competition. See how naughty the 3 of them were, peeing into poor Happy's playpen.

Fun-loving Puppies

Cameron is so full of energy and all he hopes for is to have fun, fun, fun.

Jovial brings such joy. Even Kyubi who has a thing against Corgis couldn't resist her charms.

Brownie & Mollie: The Sweetest Duo

This pair of silbings stole our hearts with their loving personality and adorable looks.

Pics of our happy customers: Part 11

Chilli (Toy Poodle)

Lovely Chilli...

Toro (Husky)

Toro after a much dreaded bath waiting to go home.

Mocha (Chihuahua)

Mocha and his beautiful smile. Love this shot of him!

Tidor (Chihuahua)

Tiny and playful Tidor. She is Mocha's little girlfriend and Mocha is always following her around.

Mollie (Great Dane X Cocker Spaniel)

Mollie is a really sweet and loving gal. We are so in love with her great personality.

BoBo (Shih Tzu)

Kyubi is always happy to see cutie pie BoBo. They always have a great time together.

Eski (Maltese)

Shy, shy Eski. Still a little nervous during grooming and when she's around other doggies. Hope to melt her with our TLC soon.

Polo (Jack Russell Terrier X)

It is always great having Polo around because he is always so full of energy and happy.

Rooney (Pekingnese X Pomeranian)

Fluffly Rooney needing a full grooming soon... Ain't he a photogenic baby?

Ann Ann (Mini Schnauzer)

Punky Ann Ann in her mohawk.

Bell (Toy Poodle)

If she's a bell, you will hear her ringing everywhere cos she just so full of energy.

LeLe (Shetland Sheepdog)

Sweet and demure LeLe in her full and smooth coat.

Pepper (Cocker Spaniel)

Lovely and affectionate Pepper...

Tobbie (Mini Schnauzer)

Handsome Tobbie posing with a charming smile.

Sky (Husky)

Sky is a big, handsome boy with a great personality.

JoJo (Maltese)

JoJo is so much more comfortable with us now and she loves to snuggle between our legs.

KiKi (Shih Tzu X Maltese)

KiKi in her girlish plaits but ahem... not so girlish pose in the 1st pic above. :P

Lexi (Papillon)

Kara (Shetland Sheepdog)

Lexi and Kara are so good together. Lexi is quiet and shy and Kara is eager and attention hungry.

Shelby (West Highland Terrier)

Sweet, gentle and fleshy Shelby :)

Cameron (Golden Retriever)

Young Cameron is so lovable and playful. He surprised me by being so calm and steady during grooming.

Nikki (Silky Terrier)

Nikki poses so readily for our camera with her sweet, sweet smile.

Pearly (Papillon)

Lovely Pearly. So well-behaved and sweet.

Toffee (Corgi)

Toffee is so full of energy and playful. He loves attention and he wants it bad. Ignore him and he will burst your ear drums. :)

DongDong (Pomeranian)

Transformation of messy DongDong to cutie pie DongDong.

Snobby (Mini Schnauzer)

Snobbish not Snobby. He's sweet and fun, not at all a snob. :P

Tasha (Mini Schnauzer)

Oreo (Mini Schnauzer)

This couple is so playful and mischievous, especially Oreo who loves to pee on others. :P

Gin (Shih Tzu X Poodle)

Gin is a quiet and reserved gal when she's around strangers and she lights up when she sees her human. :)

BB (Local X)

He might be big and looks intimidating but he is actually a big loving baby.

Teddie (Toy Poodle)

Another playful boy and he is sweet and cuddly like a teddy bear.

Jovial (Corgi)

Who can resist giving Jovial a big hug? Even Kyubi (who has a thing against Corgis, though she is half-Corgi herself) couldn't resist him.

Sunnie (Shetland Sheepdog)

Sunnie couldn't take the heat from the sun no more. :)

Cenzo (Shetland Sheepdog)

Gentle and loving Cenzo getting a clean shave for his skin treatment.

QQ (Mini Schnauzer)

This active little gal has finally put on some weight and she's scrawny no more. QQ used to fidget a lot during grooming and now she's much more steady and patient with us. :)

Benny (West Highland Terrier)

Adorable Benny showing off his great smile.

Milo (Cavalier King Charles X)

Hurray! Smart and handsome Milo has gotten cured of his skin condition. Well, it's a huge sacrifice on his part for he has to forego all the yummy treats he loves so dearly and keep to his new strict diet.

Troy (Shih Tzu X Maltese)

Dear, dear Troy. Sweet and loving as ever.

Radar (Cairn Terrier)

Radar boy (now affectionately called DarDar by me) quietly wondering when he will get off the grooming table.

JD (Mini Schnauzer)

JD in his new mohawk look.

Rascal (Cairn Terrier)

Playful Rascal waiting to get off the table for some fun time with Radar.

Happy (Jack Russell Terrier)

Fleshy Happy happy and clean after a nice bath.

Bryman (Shih Tzu X)

Gentlemanly Bryman.

Miki (Maltese)

Playful boy Miki.

Ball Ball (Japanese Spitz)

Ball Ball is always so excited to see us. She salivates so much so that she's drenched again a nice bath.

Jay Jay (Maltese)

Sweet JayJay's back for a good trim.

Ruby (Corgi)

Just when I was wondering why Ruby always give me a gloomy look while I was taking hee pic she gave me these. :)

BB (Silky Terrier)

Lovely BB's happy that the nail clipping part is finally over. :)

Angel (Maltese)

Pretty Angel looking poise and pretty for our camera.

Bobby (Cavalier King Charles)

Young Bobby is so trusting and fun-loving. He loves to play but is a little shy to approach the other doggies.

Princess Doris (Shih Tzu)

Lovely Doris doing her impersonation of a pug. :)

JoyJoy (Cocker Spaniel)

JoyJoy's wondering "when are you going to get that camera out of my face?" :P

Toy (Husky)

Handsome and cute as a plush toy. :) Toy makes a great friend for Toro (Mr Prison-Breaker) as he hates a bath as much as Toro does.

Teddy (Maltese)

Shy boy Teddy.

Baby (Poodle X Pomeranian)

Adorable Baby striking a cute pose in his new booties.

Ah Girl (Pomeranian)

Meet Baby's (above) mummy, Ah Girl. Doesn't she look like a Corgi in her summer cut??

CoCo (Silky Terrier)

Angelic-faced CoCo still gives us a hard time while clipping her nails but she's an absolute sweetie pie after the clipping. :)

Miko (Japanese Spitz)

Pretty girl Miko loves to wet my face while she is being groomed. She's just so loving.